Thai Airways — Sales Development & Trade Partnerships
HG Aviation strengthened Thai Airways’ market presence through sales development, trade partnerships and integrated marketing campaigns.
+18%
trade bookings
60+
agency activations
4
campaigns / year
SGN·HAN
key markets
About the airline
Thai Airways operates from its main base at Bangkok (BKK), Thailand. HG Aviation acts as the airline’s General Sales Agent in Vietnam, running passenger sales, distribution, marketing and trade engagement on its behalf. Our team handles the day-to-day commercial relationship with Vietnamese travel agencies, tour operators and corporate accounts, and reports performance directly to Thai Airways.
Challenge
Thai Airways sought to deepen its relationships with the Vietnamese travel trade and lift preference in a competitive corridor.
Solution
We ran targeted sales development, agency incentive programmes and joint marketing campaigns aligned to peak-season demand.
Results
Stronger trade advocacy and measurable growth in agency-driven bookings across both key city markets.
QUICK INFORMATION
Airline
Thai Airways
Country
Thailand
Hub
Bangkok (BKK)
HG role
General Sales Agent (GSA)
Market
Vietnam
SERVICES IN VIETNAM
Passenger sales & distribution
Travel trade engagement
Marketing & communications
Reservation & ticketing support
Route Network
Key points on the Thai Airways network reachable from Vietnam: Bangkok, Ho Chi Minh City, Hanoi, London, Frankfurt, Sydney, Tokyo. Schedules and connections are confirmed at the time of booking.
BangkokHo Chi Minh CityHanoiLondonFrankfurtSydneyTokyo
Contact HG Aviation
Ho Chi Minh City Office
151A Nguyen Dinh Chieu Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
Accredited travel agencies can book Thai Airways through the usual GDS channels. For group bookings, special fares or account applications, contact our reservations team directly.
What does HG Aviation handle as General Sales Agent?
We cover passenger sales and distribution, travel trade engagement, marketing and communications, and reservations and ticketing support in the Vietnamese market.
Can HG Aviation support cargo as well as passenger sales?
Yes. Our cargo team manages freight forwarder relationships, capacity and rate quoting for the airlines whose cargo we represent.
Who do I contact about an existing booking?
Our reservations and ticketing team in Ho Chi Minh City handles changes, reissues and refunds during business hours. Contact details are listed above.