HG Aviation promotes Kenya Airways and its extensive African network through local sales, marketing and trade engagement.
40+
African destinations sold
2
markets
+
trade awareness
NBO
hub connectivity
About the airline
Kenya Airways operates from its main base at Nairobi (NBO), Kenya. HG Aviation acts as the airline’s General Sales Agent in Vietnam, running passenger sales, distribution, marketing and trade engagement on its behalf. Our team handles the day-to-day commercial relationship with Vietnamese travel agencies, tour operators and corporate accounts, and reports performance directly to Kenya Airways.
Challenge
Kenya Airways needed to raise awareness of its African network among Vietnamese agents and travellers.
Solution
HG Aviation delivered local sales, targeted marketing and trade education to position the carrier’s connectivity via Nairobi.
Results
Greater trade familiarity with the Kenya Airways network and a growing base of agents selling African routings.
QUICK INFORMATION
Airline
Kenya Airways
Country
Kenya
Hub
Nairobi (NBO)
HG role
General Sales Agent (GSA)
Market
Vietnam
SERVICES IN VIETNAM
Passenger sales & distribution
Travel trade engagement
Marketing & communications
Reservation & ticketing support
Route Network
Key points on the Kenya Airways network reachable from Vietnam: Nairobi, Mombasa, Johannesburg, Lagos, Bangkok, Ho Chi Minh City. Schedules and connections are confirmed at the time of booking.
NairobiMombasaJohannesburgLagosBangkokHo Chi Minh City
Contact HG Aviation
Ho Chi Minh City Office
151A Nguyen Dinh Chieu Street, Xuan Hoa Ward, Ho Chi Minh City, Vietnam
Accredited travel agencies can book Kenya Airways through the usual GDS channels. For group bookings, special fares or account applications, contact our reservations team directly.
What does HG Aviation handle as General Sales Agent?
We cover passenger sales and distribution, travel trade engagement, marketing and communications, and reservations and ticketing support in the Vietnamese market.
Can HG Aviation support cargo as well as passenger sales?
Yes. Our cargo team manages freight forwarder relationships, capacity and rate quoting for the airlines whose cargo we represent.
Who do I contact about an existing booking?
Our reservations and ticketing team in Ho Chi Minh City handles changes, reissues and refunds during business hours. Contact details are listed above.